Yes, all of our virtual assistants are required to sign a non-disclosure agreement (NDA) in order to ensure the confidentiality of your business and its information. At VA Experts, safeguarding your data and intellectual property is of utmost importance. Our commitment to maintaining the highest levels of security and confidentiality is demonstrated through the utilization of a NDA as a crucial component of our measures.

Yes, our service allows you to hire as many VA Experts as needed to support your business operations.

On average, we are able to assign a VA within 48 hours of contract signing, though we will take into account any special considerations or requirements from our clients.

The fee for our virtual assistant services is based on the number of hours that we spend working on your business. There are no additional charges beyond this hourly rate. Our pricing is transparent and straightforward, and we are committed to providing you with high-quality and cost-effective support for your business needs.

In order to maintain the quality of our services and the well-being of our VA Experts, we typically recommend a maximum of 8 hours per day. However, we understand that certain projects may require more time and are open to discussing overtime on a case-by-case basis.

Yes. Although this rarely happens, if the case is you are unhappy with your VA Expert, we will need your feedback form completed. Please allow us at least 48 hours to process your request and find a qualified replacement once we receive your form.

Yes, most definitely.

Our VA Experts are experienced and skilled VAs that do not require probationary periods.

VA Experts is committed to ensuring that our clients have confidence in our services and do not experience any doubts or risks. To this end, we offer a 30-day satisfaction guarantee. If you are not satisfied with the way we handle your business within the first 30 days, please let us know and we will promptly terminate the contract within 24-48 hours. It is rare for our clients to be unhappy with our services, but we want to ensure that you have peace of mind and full assurance in our competence.